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Package Mauled By Puppies After Fedex Delivery Error

Jill is annoyed at Fedex. First, they delivered her package to the wrong house. Normally, this is a minor error and an opportunity to visit with your neighbors, but Fedex didn’t deliver it to just any...

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UPS Damages $1,700 Worth Of Shipped Items, Admits They Messed Up, Still Won't...

Awesomely-named reader DrSpaceMonkey tells us he shipped some stuff to himself during a move, discovered it was damaged, and now can’t collect on his insurance. Last week he wrote: Okay, so I just...

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HSN Breaks TV, Showing Need To Firmly Attach Your Wii Accessories

This HSN presenter remembered to use his wrist strap when playing with a Wiimote, so good for him! Unfortunately, it turns out you also have to make sure any attachments are firmly attached. “Warning!...

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Apple Replaces Shattered iPhone After Customer Drops It

Someone in Apple’s iPhone Support department just got the crap haunted out of him by three ghosts, I’m guessing, based on what happened when David called to explain that his wife had dropped and ruined...

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US Airways Takes Parts Out Of Xbox To Make Flying Safer

Adam writes, “I was flying out of Logan Airport and I checked my XBOX 360 in my baggage. The agent assured me that there would be no problem with it. When I got home my I found that they had put a...

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Guy Refuses To Return Insurer's Calls, So Insurer Says It Doesn't Have To Pay...

A woman in Philadelphia says her neighbor just laughs every time he sees her now, because his insurance company refused to pay a claim on her car that he hit. The company told her that the man won’t...

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Enterprise Wants $300 For Phantom Windshield Crack

Kyle writes that he rented a car from Enterprise earlier this year, paid for by his then-employer. When he returned the car to Enterprise, and the rental agent didn’t walk around the car with him to...

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Is My Gutter Contractor Ever Going To Repair The Damage To My House?

The workers who came to Matt’s house and installed new gutters did a great job, but they damaged the siding. He doesn’t want to pay their bill until the (very minor) damage to his house has been fixed....

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Leaky Dishwasher Wrecks Hardwood Floor And Ceiling Below, Sears Shrugs

Sometimes, you buy a defective appliance and your only problem is that that the appliance doesn’t work. It’s sad, but you replace the item, either using a warranty or by purchasing a new one. Sometimes...

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Forever 21′s Vicious Rivets Attacked My Car’s Seats

Sam thought he would try shopping at discount clothing emporium Forever 21. He found this nice pair of pants. Well, he thought they were nice, but they turned out to be vicious. He tells Consumerist...

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